While we would love to operate under an official state license, the Florida department of Business & Professional Regulation does not recognize and regulate the Home Watch Business.
Home Watch is a visual inspection of a home or property, looking for obvious issues. It's NOT a property management service.
The primary purpose of a Home Watch service is to prevent potential damage to your property. However, unforeseen issues, such as a water leak or a malfunctioning AC unit, can still arise. Addressing these problems promptly is one of our top priorities. If such an issue occurs, we will notify the homeowner immediately and provide a swift, effective solution.
What happens if I can't be reached?
In the event of an emergency where you are unavailable, we will act based on the urgency and nature of the situation, ensuring the most cost-effective solution is implemented.
No, we are not involved in real estate services. We do not handle tenant agreements, leases, or any related tasks. Our expertise lies solely in the Home Watch business, where we focus on identifying and addressing obvious issues or potential damages to your property.
The annual hurricane season in Southwest Florida is a significant concern for our customers. We closely monitor weather forecasts and keep our clients informed of potential impacts. To ensure both our safety and the protection of our clients’ properties, we take proactive measures several days in advance—regardless of whether the storm ultimately makes landfall or not.
While we can’t prevent unauthorized individuals from attempting to break into your home, we can assure you that no belongings will ever go missing during our visits. As a family-run business, we do not currently outsource any part of our service to third parties.
Additional measures we take to enhance security:
Your property’s security is a top priority for us.
We are a family-owned company and do not hire any personnel at this moment. This way we can ensure trust and the highest form of service. If you are a vendor or business looking to work with us, please contact us.
As a homeowner, it’s essential to ensure we have access to your property. This can be done by providing us with a gate code or registering us as a permanent visitor at your community’s front gate.
While this may sound great, we are not your local baby sitter. Our expertise lies in identifying problems or potential problems that can occur while your property is vacant.
We’re committed to keeping your personal information safe and therefore our company was built up with privacy in mind.
We understand that more frequent updates might feel reassuring, but we only record our checks internally to keep costs low. If you hear from us, it means we’ve identified something that needs your attention. Otherwise, you can simply relax and trust that all is well.
Yes, please. Therefore we can switch out any broken bulbs, smoke dectors or an overdue AC air filter. If we can't find any on hand, we will provide our own and charge you on your next billing cycle. A ladder is required.
Great question! We have established excellent relationships throughout the years to offer a variety of services. Many come from our parent company All In One Service Inc. Such as home repair services, computer service and cleaning service.
From our experience, we’ve found that lawn care services are often replaced frequently for various reasons. To maintain our reputation and ensure the highest quality of service, we have chosen not to offer lawn care services at this time.
Did Comcast mess up again? Yikes.. while we ensure your service remains connected, there are chances that some of these issues occured:
If none of these bullet points resolved your problem, you may call us or Comcast at: 1 (800) 934-6489
We do not. Only in case of an emergency we will be available on Sundays with double the price.
We believe in the transparency of our customers and give them all the needed details to track various informations.
It's a very rich portal specifically designed for our clients. You are able to track our recent home visits with attached photos. Check on any isssues that were found at the property.
Lastly you can check on your latest payments and any upcoming bills, download your reciepts and pay securily via Square.
Visit our Customer Portal website and create an account by clicking on " Not a member? Sign up".
If you are having trouble login with your password, you can reset it by visiting our Customer Portal website and click on "Forgot Password?"
After each visit we have completed our informations are updated within 7 days. Any emergencies will be relayed immediately.
Absolutely! Our website and customer portal is optimized for all screen sizes. Whether it's a smartphone, tablet or desktop.
This is correct. We only keep 6-12 months on file for you to review. After one year, it will be deleted.
For future review, please print a copy for yourself.
At this moment we do not have a function to do so.
We provide bulletproof security with the hosting of Amazon's cloud services. They are secured through TLS encryption, meaning your informations are safe with us.
You will be chared monthly by our monthly service fee with a card on file. Auto Payment.
We offer an online payment method that accepts the majority of credit cards. It's secure and easy to use.
Once you have agreed to the proposed quote, we ask you to pay us via our online method or Zelle.
If that's not a preferred option you'll be required to leave us pre-signed checks for us to use.
In case of an emergency we may cover the cost's up front and charge you later.
No, anytime you stay a complete month you wont be charged. Any accumulated weeks are subject to charge.
Example:
After your completion of payment you will receive an email with a receipt.
We keep our pricing very transparent and treat every customer the same as everyone else. At this time we do not offer any discounts.
Any non-serviced prepaid months will be refunded.
Last updated: November 20, 2024